The health and safety of employees and valued guests is the number one priority at Blue Diamond Resorts properties.
With this in mind, Blue Diamond has made the decision to temporarily close Royalton Saint Lucia Resort and Spa, effective January 17, 2021.
The closure is expected to remain in effect until March 31, 2021. Through ongoing collaboration with the Government of Saint Lucia, combined with Blue Diamond’s internal screening process, a number of COVID-19 cases were identified among Royalton Saint Lucia Resort staff in recent days.
Hotel management is currently working closely with the relevant government ministries on contact tracing and to safeguard the health of employees and guests during this unprecedented time.
Royalton Saint Lucia, a COVID-19 certified property by the Ministry of Tourism, has worked assiduously to implement high Canadian standards and ensure the safety of its employees, guests, vendors and the public since its reopening in October 2020.
In addition, the company launched its Blue Diamond Safety-Assured Vacation program on which all staff have been thoroughly trained.
Guests scheduled to arrive on or after January 17, 2021 will automatically be relocated to Blue Diamond’s newest boutique resort, Mystique Saint Lucia by Royalton.
Blue Diamond Resorts is also offering the following options for all guests arriving after January 15, 2021:Guests may keep their current reservation and choose to stay at Mystique Saint Lucia in a comparable or higher room category;
Guests may reschedule their current booking for a later date at their discretion;
Guests may change the destination of their trip free of charge to any open Blue Diamond Resort located in Cancun in Mexico, Punta Cana in the Dominican Republic, Jamaica, Costa Rica or Antigua;
Guests may cancel their booking without incurring any cancellation fees.
During this difficult time, Royalton Saint Lucia Resort and Spa will continue to support staff members and follow the guidance from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and the local Ministry of Health, all in an effort to ensure their continued health and safety.