The Antigua & Barbuda Hotels and Tourism Association (ABHTA) continues to elevate hospitality standards with another highly anticipated session of its Professional Learning Series. On March 18 and 19, 2025, the ABHTA hosted a Housekeeping Certification 2-Day Course, specifically designed to equip individuals within the housekeeping department with the knowledge and hands on skills necessary to maintain exceptional cleanliness, efficiency, and customer service in their roles.
Facilitated by the esteemed Patricia Tully, CHHE, CHE, the training covered a comprehensive range of housekeeping skills, including professionalism, cleaning techniques, towel artistry, customer service, and the critical role of the housekeeping department in the hospitality industry.
When it comes to professional training, the ABHTA ensures to engage the best of the best in the industry. Patricia Tully, with over forty years of experience in the hospitality sector, has trained hundreds of individuals across the Caribbean, from entry-level to executive housekeepers now thriving in North American hotel chains. Her expertise in developing efficient housekeeping techniques has significantly contributed to the seamless operation of Housekeeping and Room Division departments
