A new ride-hailing service in Antigua and Barbuda is drawing criticism from traditional taxi operators, who fear the platform could threaten their livelihoods.
Swyft, described as an Uber-style app, lets passengers book rides and pay online. While customers have welcomed the convenience, taxi associations say the service risks undercutting licensed drivers.
United Taxi Company president Gregory Athill said operators had “invested heavily to comply with government requirements” and questioned whether Swyft was being held to the same standards. He warned the entry of outside competitors could worsen what drivers already view as an unfair market, with unlicensed taxis in circulation.
Swyft insists it is operating legally, stating on its website that all drivers hold certified taxi permits from the Antigua Department of Transportation.
The government has not commented on the company’s launch, but taxi drivers say they are prepared to press for action if their concerns are ignored.
